FAQ

1 – Gallery

• What programs do you use for drawing?
  I mainly use Adobe Illustrator software, but also Adobe Photoshop.
  
• What tools do you use to draw digitally?
  I draw on a Wacom Cintiq 27 graphics tablet.
  
• What tools do you use for traditional drawing?
  I use various pencils with different lead sizes and weights, Letraset Tria felt-tip pens, and Indian ink felt-tip pens with different tips.
• Do you accept on-demand work?
  If you have a project with a decent budget, you can send your request to origamigne@gmail.com and I will be happy to consider it.
• I'm a fan of your work; can I copy one of your drawings and post it in my gallery?
  If you credit me, no problem posting one of my drawings.
• How did you learn to draw?
  I've been drawing since I was little. I then studied applied arts. But I don't think studying is the most important thing: when you're passionate, and with a lot of work, anyone can achieve good results. There's no secret to progress: just practice, over and over again. No one is born talented; every artist works extremely hard!
• What are your artistic influences?
  My passions above all! Cinema, manga, anime, US series, martial arts, breakdancing… and the world around me.

2 – Orders

• Why do prices vary?
  Some illustrations take me much more time than others, so this justifies the price variations made.
• How is the illustration sent?
  It is covered in a plastic sleeve and sent in a reinforced envelope so that it is well protected.
  
• What are the delivery times?
  Your package will be shipped by post, after receipt of your payment, within 4 to 14 days.
• What shipping methods are available?
  You can choose courier or Colissimo delivery, the shipping cost varying depending on the delivery method chosen.
• Where do you deliver?
  All over the world!
• What payment methods are offered?
  100% secure payment – ​​Pay with confidence with Visa, MasterCard, PayPal, CB, American Express, Apple Pay
  
• Can I cancel an order if I have changed my mind?
  As long as you haven't received an email informing you of the order validation and the shipment of the product, you can request a cancellation by sending an email to origamigne@gmail.com. You will be automatically refunded.
• Can I return a product if I don't like it?
  You have 14 days from the date of receipt of the product to withdraw. Simply send an email to origamigne@gmail.com. You must then return the product in its original plastic and envelope, and in its original condition: if the product is damaged, no refund will be issued. The refund will be made upon receipt of the product. The refund only covers the amount of the product; the shipping costs remain your responsibility.
• I received a damaged product. What should I do?
  If, despite all precautions taken, you receive a product in poor condition, please report it by email to origamigne@gmail.com and send a photo of your product. If the product is indeed damaged, a replacement will be sent. If you prefer a refund, you will be responsible for the shipping costs and the refund will only cover the amount of the product.